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Trouble with form for licensing illustrations


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#1 pbvt00

pbvt00

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Posted 19 June 2012 - 02:43 AM

I am having trouble getting the illustration licensing form to submit. See error below.

Is there a way to contact someone directly at whatbird regarding licensing illustrations?

Thanks!


Server Error in '/IllustrationLicensing' Application.

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 10.122.159.2:25

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 10.122.159.2:25

Source Error:


An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[SocketException (0x274c): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 10.122.159.2:25]
System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) +239
System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) +35
System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) +224

[WebException: Unable to connect to the remote server]
System.Net.ServicePoint.GetConnection(PooledStream PooledStream, Object owner, Boolean async, IPAddress& address, Socket& abortSocket, Socket& abortSocket6, Int32 timeout) +5495911
System.Net.PooledStream.Activate(Object owningObject, Boolean async, Int32 timeout, GeneralAsyncDelegate asyncCallback) +202
System.Net.PooledStream.Activate(Object owningObject, GeneralAsyncDelegate asyncCallback) +21
System.Net.ConnectionPool.GetConnection(Object owningObject, GeneralAsyncDelegate asyncCallback, Int32 creationTimeout) +332
System.Net.Mail.SmtpConnection.GetConnection(String host, Int32 port) +160
System.Net.Mail.SmtpTransport.GetConnection(String host, Int32 port) +159
System.Net.Mail.SmtpClient.GetConnection() +35
System.Net.Mail.SmtpClient.Send(MailMessage message) +1213

[SmtpException: Failure sending mail.]
System.Net.Mail.SmtpClient.Send(MailMessage message) +1531
MWG.Whatbird.MediaLicense.Web.Default.SendMitchEmail() in C:\Documents and Settings\rick\My Documents\Visual Studio 2005\Projects\WhatbirdNEW\MediaLicense\Default.aspx.cs:139
MWG.Whatbird.MediaLicense.Web.Default.cmdSubmit_Click(Object sender, EventArgs e) in C:\Documents and Settings\rick\My Documents\Visual Studio 2005\Projects\WhatbirdNEW\MediaLicense\Default.aspx.cs:93
System.Web.UI.WebControls.Button.OnClick(EventArgs e) +111
System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +110
System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10
System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13
System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +36
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1565


Version Information: Microsoft .NET Framework Version:2.0.50727.5446; ASP.NET Version:2.0.50727.5420

#2 Janeybug

Janeybug

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Posted 19 June 2012 - 04:08 AM

You can contact support at support@ibird.com. Thanks for letting me know about the error, I will report it.




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