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The problems I had... so you can learn from them.

Last post 10-30-2009, 8:14 AM by Raptor. 3 replies.
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  •  06-28-2009, 9:33 AM 103355

    The problems I had... so you can learn from them.

    I found your site in a search to identify a bird I'm about to paint (I'm an Oil Painter.)

     

    On inspection, I learned I needed to "Join"-- no problem, or so I thought.

     

    After many, many attempts to join, I continued getting the message that my email address was already in use... or that my username was already selected.  

     

    After using BOTH email addresses and receiving the little red message on your form that tells me it is already in use...

    And, after using several forms of the username I tried to use, I gave up and tried to "Contact" you.

     

    THEN-- I had a very difficult time contacting you... my letter never appeared to get through.

     

    I eventually gave up (after approx. 10 tries to JOIN and 4-5 "contact" attempts) and decided to check my email and get back into the studio. Then, lo and behold... I found out that I did indeed JOIN and I joined under each username... several times.

     

    Something is out of whack with your joining form because with every attempt it told me that something is wrong. You need to check this out because I am a kind, patient person and was VERY frustrated.

     

    Does it have anything to do with the fact that I am on a Macintosh? Using Safari? 


    I am an oil painter and I LOVE to paint birds... http://www.camille-engel.com
  •  07-30-2009, 9:25 PM 109175 in reply to 103355

    Re: The problems I had... so you can learn from them.

    I'm not the administrator, but let me first say welcome to WhatBird. 


    This is the first time I've heard about a problem with joining the forum.  There have been isolated issues with the forums over the few months I've been here.  It's not the most intuitive system I've seen, but most people seem to figure things out eventually.  Hopefully, your issue was just an isolated incident. and you have a bit more fun whenever you come back.

    Most importantly, did you get the ID you were after?

     

     

  •  10-23-2009, 8:52 AM 121519 in reply to 103355

    Re: The problems I had... so you can learn from them.

    glad to hear I'm not the only one who has issues with this site, on the contacting, logging in. I'm trying to figure out how to have them stop spamming me, and close this dang account! my sanity is getting worn thin!
  •  10-30-2009, 8:14 AM 122736 in reply to 121519

    Re: The problems I had... so you can learn from them.

    ladybughug:
    glad to hear I'm not the only one who has issues with this site, on the contacting, logging in. I'm trying to figure out how to have them stop spamming me, and close this dang account! my sanity is getting worn thin!

     What exactly are we doing wrong? How are we "spamming you"?

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